Last Updated: June 2026
Our 30-Day Guarantee
We stand behind every bottle of Musty Paws. If you're not completely satisfied with your purchase, contact us within 30 days and we'll make it right — whether that's a replacement or a full refund.
How it works
- Email us at dermAssistBotanicals@gmail.com within 30 days of receiving your order
- Include your order number and a brief note on what wasn't working
- We'll respond within 1–2 business days with next steps
What's covered
- Any Musty Paws product purchased directly from mustypaws.com
- First-time purchases (one claim per household)
What's not covered
- Products purchased through third-party retailers
- Misuse or damage caused by improper application